Refund policy

Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery for a full refund.

To be eligible for a return, items must be:

• Unused and in the same condition as received
• In original packaging with all tags attached
• Accompanied by proof of purchase

Non-returnable items include:

• Perishable goods
• Intimate or sanitary products
• Gift cards
• Downloadable software or digital products
• Custom or personalized items

How to Initiate a Return

To start a return, please contact us at [your email] with your order number and reason for return. We'll provide you with a return shipping label and instructions.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.

Please note:

• Shipping costs are non-refundable
• You're responsible for return shipping costs unless the item was defective or we made an error
• Partial refunds may be granted for items not in original condition or with missing parts

Exchanges

We only replace items if they're defective or damaged. If you need to exchange a product, contact us at [your email].

Questions?

If you have any questions about our return and refund policy, please contact us at [your email] or [phone number].